Legal documents

Fz99 Privacy Policy – Our Commitment to Protecting Your Data

Fz99 takes the security of your personal data seriously. This policy clearly explains what information we collect, how we use it, and how we keep it protected.

Last Updated: January 2026
Written in Bengali
Our Policy at a Glance
  • Only Necessary Data Is Collected
  • Your Data Is Never Sold to Third Parties
  • Protected with SSL encryption
  • Right to erasure
  • Transparency in cookie use
Security Pillars

How fz99 Your Data Security does?

End-to-end encryption

All your data is protected with 256-bit SSL/TLS encryption. High-level security is ensured at every stage of data transmission.

Secure Data Storage

Your data is stored on secure servers that meet international standards. Regular backups and security audits ensure your data remains fully protected.

Not Sold to Third Parties

Fz99 never sells your personal data to third parties. Only the information strictly necessary to deliver our services is shared with partners.

Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your information.

Regular Security Audits

Independent third-party security experts regularly audit fz99's systems. Any identified vulnerabilities are addressed immediately.

Rapid Breach Alerts

In the event of a security breach, affected users will be notified within 72 hours via email or in-platform notification.

Purpose of this policy

This privacy policy applies to the fz99.onl website and all associated services. By using any fz99 service, you are deemed to have agreed to this policy.

1

Introduction to the Privacy Policy and its scope

Fz99 respects the privacy of its users above all else. This privacy policy clearly outlines what types of data we collect, how we use it, who we share it with, and how you can control your own information.

fz99By accessing the fz99 website, creating an account, or using any of our services, you agree to this policy. We operate in compliance with international data protection laws.

If you disagree with any part of this policy, please stop using our services and contact our support team — we are ready to help resolve your concerns.

2

What data do we collect?

Fz99 collects only the data needed to provide its services. Full details are outlined below:

Type of Data Example When it is collected
Identifying Information Name, Date of Birth, National ID During Registration & KYC Verification
Contact Information Email address, mobile number, postal address For account creation
Financial information Bank Account / Mobile Banking Number On Deposits & Withdrawals
Gaming activity Bet History, Transaction Logs When Using the Platform
Technical Information IP address, device information, browser Automatically
Automatic Data Collection

When you use the fz99 website, certain information is collected automatically – such as cookies, log files, and web beacons. This data is used to improve platform performance and ensure security.

3

How Is the Collected Data Used?

fz99 Your data is used for the following purposes:

  • Account creation, management, and verification
  • Payment Processing & Financial Transaction Management
  • Fraud and money laundering detection
  • Compliance with legal and regulatory obligations
  • Customer support and issue resolution
  • Sending Personalized Promotions & Offers
  • Improving Platform Performance
  • Responsible Gaming Monitoring & Support

If you no longer wish to receive marketing emails from us, use the "Unsubscribe" link at the bottom of any email or let our support team know.

4

Data Sharing with Third Parties

Fz99 does not sell your personal data to third parties. However, information may be shared in the following limited circumstances:

Service Providers

Only the necessary data is shared with trusted partners for payment processing, KYC verification, and technology services. These partners are contractually bound to uphold our privacy standards.

Legal authorities

Information may be disclosed as required by law in response to court orders, requests from government regulatory bodies, or assistance with criminal investigations.

Business Transfer

In the event of a company merger or acquisition, your data may be transferred to the new entity. Users will be informed in advance in such cases.

Fz99 never sells your data to advertisers or data brokers. This is a core commitment we uphold without exception, under any circumstances.

5

Cookie Policy & Tracking Technologies

Fz99 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

Essential Cookies

Essential for login sessions, security, and core functionality. These cannot be disabled.

Analytical Cookies

Helps analyze user behavior and improve the platform. You can turn these off at any time.

Preference Cookies

Saves your language, theme, and other preferences so your next visit is a more convenient experience.

Marketing Cookies

Used to show relevant ads and offers. Never used without your consent.

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

6

Data Retention Period

Fz99 does not retain your data longer than necessary. Our general policy is as follows:

  • Active account data is retained for as long as the account remains active
  • Financial transaction records are retained for 5–7 years as required by law
  • Personal data is deleted within 3 years of account closure
  • KYC documents are retained in accordance with regulatory authority guidelines
  • Marketing data is deleted within 30 days of consent withdrawal
Legal obligations

Certain data is required by law to be retained for a specified period. For example, financial records must be kept under anti-money laundering legislation. In such cases, we may not be able to fully honour a deletion request.

7

Your Data Rights

Under international data protection laws, you have the following rights. To exercise any of these rights, please contact our support team.

Right to Access: You have the right to know what information we hold about you.
Right to Rectification: You may request corrections to any inaccurate or outdated information.
Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it.
Right to Restrict Processing: You may request that we limit how your data is used in certain circumstances.
Right to Data Portability: You may request a copy of your data in a portable format.
Right to object: You may object to your data being used for specific purposes.

To exercise these rights, email our support team. We will respond to your request within 30 business days.

8

Protection of Minors

Fz99 is an 18+ platform. We do not knowingly collect any information from individuals under the age of 18.

If we become aware that a minor has created an account on our platform, that account will be immediately closed and all collected data will be permanently deleted.

If a parent or guardian discovers that their minor child has created an account on fz99, please contact our support team immediately.

9

Privacy Policy Updates

fz99 This privacy policy may be updated from time to time. The date of any changes will be noted at the top of the page under "Last Updated".

For significant changes, a prior notification will be sent to your registered email address. Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

10

Contact & Data Protection Officer

Contact us for any questions or concerns about our privacy policy, or to exercise your data rights.

Email support
Response Time
Within 30 Business Days
Our Commitment

Fz99 always respects your privacy. Any data-related request or concern you raise will be treated as our top priority. We believe user trust is the foundation of a successful platform.

Play Responsibly

Your Data at fz99 Fully Secured

You've read our privacy policy – now sit back and enjoy your gaming experience with peace of mind. Your data is safe with us.

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